Nelson Bay: landline numbers and carriers
Nelson Bay is one of the town-level numbering areas the ACMA register uses under area code 02 (NSW & ACT). The register lists 45 number blocks for it with about 106,000 allocated numbers, held by 20 carriers and spread over the 0240…, 0249… and 0241… dialling prefixes. That makes Nelson Bay the 36th largest of 576 numbering areas under 02 by block count, with 0.25% of the area code's allocated numbers. A landline that calls you from one of these blocks was issued for the Nelson Bay area — though the line may since have been ported, and caller ID can be spoofed.
Source: ACMA register, data as of 15/10/2026
Where Nelson Bay is
- State or territory
- New South Wales
- Council area
- Port Stephens
- Local time
- — AEST, UTC+10; AEDT, UTC+11 in summer
- Number format
- 02 40xx xxxx; from overseas +61 2 40xx xxxx
- Nearest numbering areas
- Tea Gardens (12 km), Karuah (21 km), Raymond Terrace (35 km), Clarence Town (38 km), Newcastle (39 km)
Locality, council and state: ABS ASGS Edition 3 (CC BY 4.0). Distances are straight-line between localities.
How Nelson Bay was numbered
The oldest block in Nelson Bay was allocated on 30 June 1991 and is held today by TELSTRA LIMITED; the newest on 19 August 2026 to SYMBIO NETWORKS PTY LTD. Most of the area's blocks — 12 of 45 — date from 2005–2009, but allocations here span 35 years. 31 of the blocks are the standard 1,000-number size, 1 are 100-number blocks of the kind the ACMA has issued to VoIP and wholesale carriers since the mid-2000s, and 2 are 10,000 numbers or larger. 13 allocated blocks have changed hands since they were first issued: the register still names AAPT LIMITED, EISA LIMITED, ENGIN PTY LIMITED, GOTALK LIMITED, HUTCHISON TELECOMMUNICATIONS (AUSTRALIA) LIMITED, IPTEL PTY LIMITED, IVOX PTY LTD and POWERTEL LIMITED as original allocatees of blocks now held by other carriers.
| Period | Blocks allocated |
|---|---|
| 1990–1994 | 3 |
| 1995–1999 | 3 |
| 2000–2004 | 4 |
| 2005–2009 | 12 |
| 2010–2014 | 5 |
| 2015–2019 | 5 |
| 2020–2024 | 9 |
| 2025–2029 | 4 |
The carriers in Nelson Bay
TELSTRA LIMITED holds the largest share here with 50.9% of allocated numbers across 8 blocks; TPG TELECOM LIMITED is second with 9.4%, and 18 other carriers hold the rest. TELSTRA LIMITED has the longest tenure, with a block dated 30/06/1991; SYMBIO NETWORKS PTY LTD received the newest, on 19/08/2026. TPG TELECOM LIMITED (1), OPTUS NETWORKS PTY LIMITED (1) and SYMBIO NETWORKS PTY LTD (5) hold blocks originally allocated to another carrier.
| Carrier | Blocks | Numbers | Share | First block | Latest block |
|---|---|---|---|---|---|
| TELSTRA LIMITED | 8 | 54,000 | 50.9% | 30/06/1991 | 03/08/2020 |
| TPG TELECOM LIMITED | 1 | 10,000 | 9.4% | 24/08/1998 | 24/08/1998 |
| OPTUS NETWORKS PTY LIMITED | 6 | 8,900 | 8.4% | 06/06/2005 | 28/08/2020 |
| SYMBIO NETWORKS PTY LTD | 7 | 6,100 | 5.8% | 21/06/2005 | 19/08/2026 |
| PRIMUS TELECOMMUNICATIONS PTY LIMITED | 5 | 6,000 | 5.7% | 24/12/2004 | 15/03/2017 |
| SOUL PATTINSON TELECOMMUNICATIONS PTY LIMITED | 3 | 5,000 | 4.7% | 29/04/1999 | 14/07/2016 |
| NETSIP PTY LTD | 2 | 2,000 | 1.9% | 14/02/2018 | 26/10/2021 |
| OPTUS MOBILE PTY LIMITED | 1 | 2,000 | 1.9% | 28/09/2007 | 28/09/2007 |
| ADARGA PTY LTD | 1 | 1,000 | 0.9% | 16/09/2025 | 16/09/2025 |
| AGILE PTY LTD | 1 | 1,000 | 0.9% | 30/03/2007 | 30/03/2007 |
| C2A INTERNET.COM.AU PTY. LTD. | 1 | 1,000 | 0.9% | 13/07/2023 | 13/07/2023 |
| CHECK TECHNOLOGY GROUP PTY LTD | 1 | 1,000 | 0.9% | 31/01/2022 | 31/01/2022 |
| CHIME COMMUNICATIONS PTY LTD | 1 | 1,000 | 0.9% | 14/07/2004 | 14/07/2004 |
| LMGPS LTD | 1 | 1,000 | 0.9% | 23/11/2023 | 23/11/2023 |
| NETERA PTY LTD | 1 | 1,000 | 0.9% | 24/10/2025 | 24/10/2025 |
| PIPE INTERNATIONAL (AUSTRALIA) PTY LTD | 1 | 1,000 | 0.9% | 25/07/2007 | 25/07/2007 |
| PIPE NETWORKS PTY LIMITED | 1 | 1,000 | 0.9% | 13/03/2024 | 13/03/2024 |
| PIVOTEL SATELLITE PTY LIMITED | 1 | 1,000 | 0.9% | 16/04/2025 | 16/04/2025 |
| THE TRUSTEE FOR READING FAMILY TRUST | 1 | 1,000 | 0.9% | 21/10/2019 | 21/10/2019 |
| VIRTUTEL PTY LTD | 1 | 1,000 | 0.9% | 20/12/2015 | 20/12/2015 |
Number blocks registered for Nelson Bay
Every registered block for this area is allocated to a carrier. All 45 blocks, ascending:
| Block start | Numbers | Original allocatee | Current holder | Allocated | Transferred |
|---|---|---|---|---|---|
| 0240023000… | 1,000 | ENGIN PTY LIMITED | PRIMUS TELECOMMUNICATIONS PTY LIMITED | 24/12/2004 | 11/08/2015 |
| 0240065000… | 1,000 | = | PRIMUS TELECOMMUNICATIONS PTY LIMITED | 20/05/2005 | — |
| 0240084000… | 1,000 | = | OPTUS NETWORKS PTY LIMITED | 06/06/2005 | — |
| 0240103000… | 1,000 | GOTALK LIMITED | SYMBIO NETWORKS PTY LTD | 21/06/2005 | 11/07/2013 |
| 0240137000… | 1,000 | POWERTEL LIMITED | PIPE INTERNATIONAL (AUSTRALIA) PTY LTD | 25/07/2007 | 24/03/2026 |
| 0240189000… | 1,000 | RSL COM AUSTRALIA PTY LIMITED | SYMBIO NETWORKS PTY LTD | 16/01/2007 | 28/09/2009 |
| 0240205000… | 2,000 | = | OPTUS MOBILE PTY LIMITED | 28/09/2007 | — |
| 0240210000… | 1,000 | = | AGILE PTY LTD | 30/03/2007 | 05/09/2012 |
| 0240242000… | 1,000 | = | OPTUS NETWORKS PTY LIMITED | 27/04/2007 | — |
| 0240332000… | 1,000 | = | OPTUS NETWORKS PTY LIMITED | 26/08/2009 | — |
| 0240333000… | 1,000 | = | TELSTRA LIMITED | 05/07/2010 | — |
| 0240350000… | 100 | OPTUS NETWORKS PTY LIMITED | SYMBIO NETWORKS PTY LTD | 05/10/2009 | 21/06/2011 |
| 0240350100… | 2,900 | = | OPTUS NETWORKS PTY LIMITED | 05/10/2009 | — |
| 0240393000… | 1,000 | = | PRIMUS TELECOMMUNICATIONS PTY LIMITED | 03/02/2012 | — |
| 0240399000… | 1,000 | VOCUS PTY LTD | PRIMUS TELECOMMUNICATIONS PTY LIMITED | 11/02/2014 | 08/07/2016 |
| 0240404000… | 1,000 | VOCUS PTY LTD | OPTUS NETWORKS PTY LIMITED | 28/04/2008 | — |
| 0240437000… | 1,000 | IVOX PTY LTD | SYMBIO NETWORKS PTY LTD | 18/06/2012 | 20/06/2014 |
| 0240460000… | 1,000 | AAPT LIMITED | PIPE NETWORKS PTY LIMITED | 13/03/2024 | 24/03/2026 |
| 0240520000… | 5,000 | = | TELSTRA LIMITED | 03/04/2013 | — |
| 0240541000… | 1,000 | = | VIRTUTEL PTY LTD | 20/12/2015 | — |
| 0240598000… | 1,000 | = | SOUL PATTINSON TELECOMMUNICATIONS PTY LIMITED | 14/07/2016 | — |
| 0240619000… | 1,000 | = | NETSIP PTY LTD | 14/02/2018 | — |
| 0240650000… | 2,000 | = | PRIMUS TELECOMMUNICATIONS PTY LIMITED | 15/03/2017 | — |
| 0240664000… | 1,000 | = | THE TRUSTEE FOR READING FAMILY TRUST | 21/10/2019 | — |
| 0240719000… | 1,000 | = | SYMBIO NETWORKS PTY LTD | 19/06/2020 | — |
| 0240745000… | 1,000 | = | NETSIP PTY LTD | 26/10/2021 | — |
| 0240753000… | 1,000 | TWILIO AUSTRALIA PTY LTD | SYMBIO NETWORKS PTY LTD | 24/09/2020 | 15/10/2020 |
| 0240830000… | 2,000 | = | OPTUS NETWORKS PTY LIMITED | 28/08/2020 | — |
| 0240847000… | 3,000 | = | TELSTRA LIMITED | 03/08/2020 | — |
| 0240855000… | 1,000 | = | CHECK TECHNOLOGY GROUP PTY LTD | 31/01/2022 | — |
| 0240944000… | 1,000 | = | C2A INTERNET.COM.AU PTY. LTD. | 13/07/2023 | — |
| 0240964000… | 1,000 | = | LMGPS LTD | 23/11/2023 | — |
| 0241008000… | 1,000 | = | PIVOTEL SATELLITE PTY LIMITED | 16/04/2025 | — |
| 0241033000… | 1,000 | = | ADARGA PTY LTD | 16/09/2025 | — |
| 0241055000… | 1,000 | = | NETERA PTY LTD | 24/10/2025 | — |
| 0241081000… | 1,000 | = | SYMBIO NETWORKS PTY LTD | 19/08/2026 | — |
| 0249010000… | 10,000 | HUTCHISON TELECOMMUNICATIONS (AUSTRALIA) LIMITED | TPG TELECOM LIMITED | 24/08/1998 | 28/04/2017 |
| 0249054000… | 3,000 | EISA LIMITED | SOUL PATTINSON TELECOMMUNICATIONS PTY LIMITED | 29/04/1999 | 01/12/2004 |
| 0249128000… | 1,000 | IPTEL PTY LIMITED | SOUL PATTINSON TELECOMMUNICATIONS PTY LIMITED | 30/03/2000 | 01/12/2004 |
| 0249160000… | 5,000 | = | TELSTRA LIMITED | 17/02/1999 | — |
| 0249172000… | 1,000 | = | CHIME COMMUNICATIONS PTY LTD | 14/07/2004 | — |
| 0249190000… | 7,000 | = | TELSTRA LIMITED | 25/05/2002 | — |
| 0249804000… | 3,000 | = | TELSTRA LIMITED | 30/06/1991 | — |
| 0249810000… | 20,000 | = | TELSTRA LIMITED | 30/06/1991 | — |
| 0249840000… | 10,000 | = | TELSTRA LIMITED | 30/06/1991 | — |
Numbering areas next to Nelson Bay in the register
Immediately below and above Nelson Bay's blocks in the 0240…, 0249… and 0241… prefixes sit Eccleston, Karuah, Laguna, Newcastle, Maitland (NSW), Mulbring, Raymond Terrace, Stroud, Swansea (NSW), Tea Gardens, Wards River and Wootton.
| Numbering area | First block | Blocks | Carriers |
|---|---|---|---|
| Eccleston | 0240007000… | 31 | 17 |
| Karuah | 0240008000… | 33 | 18 |
| Laguna | 0240009000… | 30 | 18 |
| Newcastle | 0240010000… | 144 | 22 |
| Maitland (NSW) | 0240021000… | 61 | 19 |
| Mulbring | 0240022000… | 30 | 18 |
| Raymond Terrace | 0240025000… | 37 | 18 |
| Stroud | 0240026000… | 29 | 17 |
| Swansea (NSW) | 0240027000… | 39 | 19 |
| Tea Gardens | 0240028000… | 34 | 19 |
| Wards River | 0240029000… | 29 | 17 |
| Wootton | 0240030000… | 30 | 18 |
Had a call from a Nelson Bay number?
No clear pattern in reports on these numbers yet. If a call worried you:
- Call back on a number you trust
If a caller says they're your bank, the ATO, Services Australia, a courier or your telco, hang up and ring the organisation on the number from its website or your statement, never the number that called you. Caller ID can be faked.
- Report the call to Scamwatch
The National Anti-Scam Centre uses Scamwatch reports to warn others and to get scam numbers blocked. Note the number, the time and what the caller claimed to be. If anyone is in danger, call 000.
- Register on the Do Not Call Register
Registering landlines and mobiles is free and stops most telemarketing calls within 30 days. Charities, political parties, surveys and scammers aren't covered.
- If you lost money or shared details
Call your bank straight away on the number on your card and ask it to stop the payment. Then report it through ReportCyber, which passes cybercrime reports to the NSW Police Force. If your identity documents or passwords were shared, IDCARE's free support service can help you lock things down.
Nationally, Scamwatch recorded $72.5 million lost to scams that started with a phone call in 2025 (down from $107.2 million), with a median loss of $3,800 per report that lost money, and phone-call scam reports are 73.7% below their 2021 level. Telcos blocked 109.3 million scam calls and 45.2 million scam texts in January to March 2026. Sources: Targeting scams 2025 (National Anti-Scam Centre); ACMA quarterly report, Jan–Mar 2026.
Nelson Bay numbers: questions and answers
Where is the Nelson Bay numbering area?
Nelson Bay is in New South Wales, in the Port Stephens council area. The nearest other numbering areas are Tea Gardens (12 km), Karuah (21 km) and Raymond Terrace (35 km).
What area code does Nelson Bay use?
Nelson Bay numbers use area code 02. Its register blocks start with 02 40, 02 49 and 02 41. From overseas, drop the 0 and dial +61 2 followed by the eight-digit local number.
What time zone is Nelson Bay in?
Nelson Bay is on Australian Eastern Time (AEST, UTC+10), with daylight saving (AEDT, UTC+11) from the first Sunday in October to the first Sunday in April.
Which carriers hold Nelson Bay phone numbers?
The ACMA register lists 20 carriers with allocated blocks in Nelson Bay. By allocated numbers the largest are Telstra (50.9%), TPG Telecom (9.4%) and Optus Networks (8.4%). A number can since have been ported to another provider.
When were Nelson Bay numbers first allocated?
The oldest block on record for Nelson Bay was allocated on 30 June 1991 and is held by Telstra; the newest on 19 August 2026, to Symbio Networks.
How do I report a scam call from a Nelson Bay number?
Report it to Scamwatch. If you lost money, call your bank first, then report it through ReportCyber, which passes it to the NSW Police Force. Unwanted sales calls go to the Do Not Call Register's complaint form (1300 792 958).
Check a number from Nelson Bay
Scammers spoof local landline numbers to look nearby. Guides: Australian area codes, how caller ID spoofing works.